ICP vortex Computersysteme GmbH and the other companies within the Adaptec group of companies ("ICP vortex") want you, our customers and visitors to www.icp-vortex.com, www.vortex.de and our other websites, to know how information about you is used. Our privacy policy ("Privacy Policy") is outlined below and describes our information gathering and usage practices. Please read ICP vortex's Legal Notices ("Terms of Use") for our websites. By visiting our websites you agree to accept the Terms of Use and this Privacy Policy.
ICP vortex wants to take this opportunity to assure you that we do not rent, sell or make otherwise available user information provided via our websites or otherwise to third parties except as specified in this Privacy Policy.
We are firmly committed to guarding the confidence you have placed in our company and to use any information you volunteer responsibly and professionally. We strive to collect only that information that we think is necessary for our legitimate business interests such as improving marketing of our products, meeting the needs of and educating customers, resolving customer disputes and ensuring that our proprietary information is protected. If you do not want to share personal data, please read below for information on how to opt out or change personal information ICP vortex collects from you.
Our website visitors from Europe should note that ICP vortex Computersysteme GmbH's affiliates and group companies include companies registered in the U.S.A. and therefore ICP vortex reserves the right to transfer data collected from you within the EEA outside the EEA for processing and storage. [Those U.S. registered group companies are] certified on the Safe Harbor List and abide by the principles set forth in the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the EEA.
This policy discloses our information gathering and usage practices for the following websites:
* www.icp-vortex.com
* www.vortex.de
Contents:
* General
* Product Support
* Product Purchases
* Sweepstakes, Contests & Promotions
* Online Surveys
* Sharing Information with Other Companies
* Notifications of Changes
* Unsubscribing/Opt-Out
* Correcting or Updating your Personal Info
* Information We Automatically Collect
* Cookies
* Privacy and Children
* Security
* Contact Us
General
We may collect information from you either via this website or otherwise in order to provide you with products or services that you request, notify you of issues relating to our services and products or to analyze our customer basis in aggregate. We may also use the personal information you provide to us to send you information which we think that you may find useful, such as information about new features, products or promotions. Particular reasons why we may collect information from you are set out below together with any particular purposes for which we may use the information that you provide.
When we e-mail you, we will always provide instructions explaining how to unsubscribe so you will not receive our e-mails in the future. You may also opt-out of receiving future ICP vortex and/or partner communications by following the instructions set out below under the heading "Unsubscribing/Opt-Out".
Product Support
We may collect information from you either via this website or otherwise in order to provide technical support services in relation to ICP vortex products. The information we require may include contact information and information identifying your product. This information is used to manage your case and notify you when necessary of issues related to your product. We may also use this information for the purposes set out under the heading "General" above.
Product Purchases
To process your order we may require name, billing address, phone number, e-mail address, shipping address and credit card information. We use this information to process your order and, if any questions arise, to contact you about your order. In general, we will try to contact you first by e-mail and only if that fails, or if time is critical, will we try to contact you by phone. We may also use this information for the purposes set out under the heading "General" above.
Sweepstakes, Contests & Promotions
ICP vortex may occasionally sponsor sweepstakes, contests and promotions. We use contact data from our promotions to send users information we think you will find useful, such as information about new products or promotions.
Online Surveys
We may run online surveys asking visitors for contact information (like e-mail address). This may be used to contact you if additional follow-up is appropriate, but will not be used for future marketing purposes, unless explicitly stated.
Sharing Information with Other Companies and Individuals
ICP vortex reserves the right to share customer data within the group of companies of Adaptec Inc. affiliates and with, contractors, service vendors, advisors, accountants, auditors and temporary employees but only for the purpose of fulfilling its legitimate business interests as described in this Privacy Policy. Additionally, ICP vortex reserves the right to transfer customer data to other entities as part of business transactions such as, but not limited to, spin-offs, acquisitions, mergers, reorganizations or liquidations. ICP vortex may share your information with some of our valued partners. However we will not do this unless you consent by checking the opt-in box on any form we use to collect information from you or you otherwise give us permission. If you check that box, ICP vortex may allow partners to contact you via e-mail or direct mail with products or services that we think might be of interest to our customers. Your information may be made available to or at the direction of legal and regulatory authorities (including tax authorities) if required by the public authorities as well as to ICP vortex's professional advisers subject to professional obligations for data confidentiality.
Notifications of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will make every effort to notify you via the last e-mail address we have in our records. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases when we post the notice, we will also e-mail users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Unsubscribing/Opt-Out
We frequently provide users the opportunity to opt-out of receiving communications from us and/or our partners at the point where we request your information. Also, in our e-mail communications you will find instructions for unsubscribing. ICP vortex seeks to comply with certain applicable anti-spamming legislation and will always strive to maintain a good relationship when contacting our customers and site visitors.
Additionally you may use one of the following options to request removal of your information from our databases. Please include the exact contact information you'd like removed and some detail about the type of communication you received from us.
You can send e-mail to:
icp_marketing@adaptec.com or icp_webteam@adaptec.com
You can send mail to the following postal address:
ICP vortex Computersysteme GmbH
Marketing
Konrad-Zuse-Str. 9
D-74172 Neckarsulm
Correcting or Updating your Personal Info
To change or modify or remove information previously provided, we recommend that you reply or contact that list source directly. If no instructions were provided for updating your contact information you can submit a request containing your 'old' contact information, your 'new' contact information and the nature of the communication(s) you've received.
Software may be made available for download from the ICP vortex site. Please note that if this is the case, ICP vortex reserves the right to preserve certain information collected when software is downloaded in order to protect ICP vortex's proprietary rights to the software.
Information We Automatically Collect
For each web visitor we may record date & time of visit, IP address and browser type to analyze how visitors use our site and to gather broad demographic information like country of origin and browser usage among our visitors. If we do record this information then it will not be matched against your personal information as supplied through all the means disclosed above. Any such information will be analyzed and then purged on a regular basis.
Our websites may contain links to other sites. We are not responsible for the privacy practices or the content of such other websites. We encourage you to read the privacy statement of these linked sites, because their privacy practices may differ from ours.
Cookies
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. Cookies allow a web application to respond to you as an individual and distinguish you from other visitors on the site at the same time. Cookies do not allow us to determine personal information about you. We may use temporary cookies as part of the web navigation experience, for that particular website session only. If you deny the cookie, you can still use the site anonymously. Please note that your browser may automatically accept cookies and you may need to adjust your browser settings so that you can choose to accept or decline cookies before they are placed on your hard drive.
Privacy and Children
ICP vortex and the ICP vortex websites do not target children (defined as those persons under13 years of age) as an audience or a market and ICP vortex does not collect information about the age of its website users. If we learn that we have inadvertently collected personal information from a child we will make all reasonable efforts to delete that data from our records.
Security
To protect the loss, misuse and alteration of the information under our control, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
ICP vortex strives to protect the privacy of the information you provide, and inadvertent disclosure of that information is extremely unlikely. In the event of such an inadvertent disclosure, ICP vortex will do everything commercially reasonable to limit and remedy the disclosure, but ICP vortex accepts no liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities. In addition, in the unlikely event that any government or private individual seeks information, ICP vortex will not voluntarily provide the information, but will obey any court order requiring disclosure.
Contact
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
E-mail to: icp_marketing@adaptec.com or icp_webteam@adaptec.com
or phone call: +49-(0)7132-9620-0
